We’re proud to be recognized as a leader among call center, customer experience and content moderation providers.
Looking for a call center company that can make your business reach a deemed position in the market? BPO Bench is here to offer you the quality along with a marvelous customer experience that will boost your business’s productivity and help you focus on the tasks you perform best. With a robust infrastructure and a zealous team of experts, we ensure to handle our client’s requirement as efficiently as possible.
Customer-centric call center dedicated to meeting the needs of all callers quickly can increase customer satisfaction.
All your calls answered 24/7, regardless of call volume. We screen every caller and only transfer qualified leads to your team.
All our agents are US-based, professionally trained and are available 24/7 to respond & qualify your leads.
We can directly integrate with your CRM to sync new information and fetch existing contacts for outbound follow-up.
BPO Bench is committed towards delivering top-notch services while winning more leads and cases. With BPO Bench at your side, business never stops and clients can reach out 24/7.
Live professionals 24/7Bilingual servicesCall intake notificationsCall screeningOptimize your consumer journey with solutions that will create memorable and effortless experiences.
Lead ConversionClient RetentionAppointment SchedulingReal-time Text & Email ResponseCall ScreeningCRM IntegrationsYou have created a business reputation in the market by offering the best product or service. Now you want things to escalate and create an irreplaceable image of your brand among the customers. You understand outsourcing is a viable alternative. Call center outsourcing is the practice of delegating business functions to a specialized service provider.
All your calls answered 24/7, regardless of call volume.
Respond to your web form and CRM leads in less than 5 mins.
Launch an outbound call campaign to reach your old leads.
Convert your leads into scheduled appointments.
We screen every caller and only transfer qualified leads to your team.
Fill your sales pipeline with qualified leads who are ready to convert.
Inefficiently run call centers can be incredibly costly. If your current approaches aren’t optimized, you may be wasting your financial resources or even worse, losing customers. Partnering with a proven, reputable company like BPO Bench ensures these issues will be addressed. Our highly-trained, knowledgeable, professional team can support consistent, top-quality results with Six Sigma strategies, innovative Total Quality Management, and smart automation technologies. We utilize only the industry best practices to support lower operational costs, so your business can re-invest your noteworthy financial savings into other profitable endeavors.
Get StartedWith call center outsourcing, your team no longer needs to worry about fighting fires with customer complaints and can instead focus their attention on engaging in deep work which drives your organization forward. Research has consistently proven that with multitasking comes decreased levels of productivity and an increased likelihood of making more mistakes. Prevent your employees from multitasking so much and instead discover the benefits of outsourcing basic daily tasks.
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BPO Bench has helped us acquire new clients and expand our business. The highly skilled and experienced team understood our requirements, generated lead and convinced potential clients. The services offered were outstanding. The team did a commendable job.
We always look forward to work with BPO Bench, as they treat our customers like their own. Their call center executives ensure that no customer call goes unattended. They have not just helped us retain our existing customers, but also helped us get new clients. Thank you.
We hired BPO Bench to take care of our ever increasing number of e-mail queries. They reverted to every single mail with error free language and within stipulated timeframe. I would like to thank them for helping us build trust with our clients and customers.
We opted for BPO Bench to educate our customers about our products and services. The team of well-trained executives acquainted our customers with our ideologies and believes. This built our brand image and helped us gain trust among our customers. Highly Recommended!
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