BPO Bench is one of the premium outsourcing services in the world of live chat and call. What makes us one of the leading call centre companies for eCommerce is our understanding of the business. We know how eCommerce businesses garner hundreds and thousands of customers and lead every day. While it is improbable for many to cater to them all, some downright struggle with it. So, when a business wishes to cater to all inbound traffic and answer their queries. BPO Bench steps in and takes the reins.
We understand the necessity of eCommerce businesses to answer a variety of queries to establish and sustain long-lasting relationships with their customer base. With the help of our experienced professional, we surround your business with the right equipment and knowledge of your product or services. So, when you request our services to assist you, you can rest assured that our experts will not only tend to your necessities, but they would do so at an astounding pace and with the utmost professionalism. Which helps our clients improve their customer support and double their conversion rates.
BPO Bench is comprised of highly dedicated individuals who firmly grasp the art of phone answering service for eCommerce. However, besides the value that our experts bring to the table, what makes us stand out is our ability to cater to your clients around the clock. That’s right, we provide services 24/7 all week. We know the value of being at the disposal of a clientele at any given time and that is why we make sure your business is equipped with the right call answering services around the clock. Which is what allows us to achieve your goals of not only increasing the lead generation but also converting them at highly efficient rates. What makes us stand out? Let us tell you:
What makes BPO Bench one of the priorities for our clients is the capabilities of our experts. We cherry-pick these individuals from their respective trades and make sure they go through a variety of training and exercises before they tend to your call-answering requirements.
So, one the floor of BPO Bench, you will find experts who are dedicated to their craft, ready and willing to answer to any and all queries around the clock. Who are driven by not only their love for this industry but also by their professionalism and dedication.Get Started
Imagine a client with a large or bulk order, looking for some queries but they go unanswered? Not only do you lose a potential long-term client but also a huge opportunity to make a sale. Well, with BPO Bench, you can throw those concerns out of the window. As we make sure all of the inbound calls are answered accordingly and none of the inquiries goes under the radar.
We understand the intricacies of eCommerce businesses better than anyone. Not only because we have extensive experience in the niche, but also because most of our clientele belongs in this industry. Which is what makes BPO Bench one of the leading outsourcing call centre company for eCommerce.
Aside from the usual inquiries about quotation, prices and delivery time, we also provide information about benefits, usage and instructions of a product or service.
BPO Bench is renowned for its ability to turn leads into sales. So, yes we do guarantee to turn your leads into sales as soon as you employ our services.
We make sure our experts are available 24/7 to your clientele and they are equipped with all the right information.
"I was quite anxious to hire the customer support service provider at first but when I got to know BPO Bench all my worries just escape. They supported my organization in the best possible way and have created us a stable and progressive customer base. We are overjoyed to have collaborated with them. They kept intact our privacy and never disappointed us. Great work!"
We always look forward to work with BPO Bench, as they treat our customers like their own. Their call center executives ensure that no customer call goes unattended. They have not just helped us retain our existing customers, but also helped us get new clients. Thank you.
We hired BPO Bench to take care of our ever increasing number of e-mail queries. They reverted to every single mail with error free language and within stipulated timeframe. I would like to thank them for helping us build trust with our clients and customers.
"BPO Bench is by far the best customer service solutions centrer. Its professionals are very corporative with a state of the art system to keep the thing in a flow properly synchronized with every server. I never felt any trouble interacting and communicating with their teams neither they have ever delayed any implementations. Thank you so much for such strong support."
Learn more about how BPO Bench can create a tailored solution for your customer service needs.