Do you know the fact that 86% of customers leave your brand after receiving poor customer care service? Therefore it is significant to treat your clientele with excellent customer support in regards to email communication, live chats, and other interaction mediums with customers. No matter you are a trading company or an educational institute, a good email support service can be your strength to grab the target audience with you. So if you’re an educational institute receiving hundreds of emails from your students and stakeholders on daily basis and you do not have resources to treat them with full concentration. Then the best solution is to outsource us to not let your emails unanswered and unnoticed.
We divide the target audience as per region and create geo-targeted pay per click for the respective social platforms and search engines. We create unique strategies for email marketing, mobile, search engine optimization, pay per click, and social media marketing.There are so many ways to grab the attention of the students to your place but we commonly follow the mentioned tactics in this regard:
You can save your precious time and utilize that time to focus on the core competencies of your company by hiring us. We are serving for years to provide a wide range of customer support services to different industries throughout the globe. We work on your behalf and answer all the customer queries with great solutions. We assure you that no matter how many emails you receive each day, your all emails would be answered. Our non-voice support services facilitate your customers from the instant response time. We help you with our email support service in the area of customer satisfaction, customer loyalty, and increased revenue.Get Started
We have a highly trained skilled and experienced team of professionals that are competent enough to provide the best email support services. Each one of them can answer all the emails of your customer with appropriate replies. They are fully trained in the area of complete query resolution, order fulfillment, technical support, and complaints verification.
With working with us you can be assured that your emails are getting replies instantly, accurately, and with appropriate replies. Our professionals are available from 24x7x365 days so we make sure that none of your mail goes unanswered.
Since none of your customer’s queries go unanswered, so there is no need to let your student wait for the confusion. It brings full customer satisfaction, and attract more students to enroll in your educational institute. When you outsource a customer support company then you can concentrate more on the other competencies of your institute.
If you highlight the revenue area of your educational institute then the highest satisfaction rate of students can bring more students to enroll in your place. It is not possible if you just send no follow-ups and auto-responses to the students because they are not accurate answers to the queries of customers. That is how you can lose the large volume of potential students so get the professional and official email support services to tackle these issues and get benefit from increase satisfaction rate. Without any delay, outsource us to get high-quality nonvoice support at the most competitive prices
There is a proper layout format to answer an email to the students and stakeholders also. Address the student by name, then thank the student, answer the queries student has, trying out the solution before suggesting to the student, and send regards
The main task is to respond to all the emails received by the students or concerned people with the appropriate solution.
Let your subject line summarizes the issue and discuss the issue in the main body and ask for the solution in return.
"I was quite anxious to hire the customer support service provider at first but when I got to know BPO Bench all my worries just escape. They supported my organization in the best possible way and have created us a stable and progressive customer base. We are overjoyed to have collaborated with them. They kept intact our privacy and never disappointed us. Great work!"
We always look forward to work with BPO Bench, as they treat our customers like their own. Their call center executives ensure that no customer call goes unattended. They have not just helped us retain our existing customers, but also helped us get new clients. Thank you.
We hired BPO Bench to take care of our ever increasing number of e-mail queries. They reverted to every single mail with error free language and within stipulated timeframe. I would like to thank them for helping us build trust with our clients and customers.
"BPO Bench is by far the best customer service solutions centrer. Its professionals are very corporative with a state of the art system to keep the thing in a flow properly synchronized with every server. I never felt any trouble interacting and communicating with their teams neither they have ever delayed any implementations. Thank you so much for such strong support."
Learn more about how BPO Bench can create a tailored solution for your customer service needs.