The authenticity in email responses involves knowledgeable and experienced agents who can customize templates to meet different needs. Our service is a unique method of attracting and retaining talents, and the delivery time is three times the industry standard. Speed is the key to ensuring that customers know your response and avoid a second contact that could lead to pile of emails. The industry standard is to respond to emails within 1-3 working days. BPO benches responds within 5 hours!
Our proprietary system cooperates with more than 100 leading brands to provide our customers with a competitive advantage and has won international recognition with quality and stable results. Being a solar email communication support, we ensure that the communications we send are grammatical and concise.
We have a team of well-trained, highly qualified and experienced call center experts who provide effective non-voice support services along with email support services. Our email support specialists can respond to all your emails quickly and accurately. Our email support experts have received training in customer service, technical support, order fulfillment, reviews, and complete and upgrade solutions.
Improved connectivityBetter brand imageFaster order fulfillment Higher customer satisfactionFaster resolution of customer complaintsWhen you outsource email support, we will strive to meet your performance standards, including contract response time, brand requirements, problem forwarding strategies, etc. If there are large transactions or unexpected problems on the site, we may even handle a large number of email support services. We are also responsible for forwarding emails about product experience, customer policies, order status or other factors to the most highly rated brand experts.
To ensure that our email responses meet our accepted standards, we have trained our representatives in email support services and procedures, and use quality control and training as needed to ensure high and consistent standards.
We have the ability to use the email response system or platform that best suits your business. We are one of the most recommended platforms that suits the needs of any business.
Get StartedWith unparalleled efficiency, fewer connections and our offshore model, we have reduced customer costs by 70% overall. Learn how we can cut costs for you! With a careful and highly skilled team, smart work model and continuous improvement, we have helped customers increase their satisfaction by 20%. Whether you want to manage a lot of people, or you want to build an excellent team that will increase the growth rate by 50%, or you want to improve your service level and strategy, we can meet all your needs!
Nothing is more important than guaranteeing that the emails are written professionally. This is why we are proud to hire only agents who are highly skilled writers. By contacting us, you can interview any of our available emails agents and check their work in order to see for yourself whether their English level matches your special needs or not.
At BPO bench, we believe that our experienced team of email writers will help you make the most of your email campaigns.
Depending on the clientele the email support agency has, you can expect spend from a few hundreds to thousands of dollars.
A professional agency offering email forwarding services ensures brand promotion. Such agencies also help you get leads and sales.
You can find tons of agencies online on the internet. However, opting for the best one is highly recommended.
"I was quite anxious to hire the customer support service provider at first but when I got to know BPO Bench all my worries just escape. They supported my organization in the best possible way and have created us a stable and progressive customer base. We are overjoyed to have collaborated with them. They kept intact our privacy and never disappointed us. Great work!"
We always look forward to work with BPO Bench, as they treat our customers like their own. Their call center executives ensure that no customer call goes unattended. They have not just helped us retain our existing customers, but also helped us get new clients. Thank you.
We hired BPO Bench to take care of our ever increasing number of e-mail queries. They reverted to every single mail with error free language and within stipulated timeframe. I would like to thank them for helping us build trust with our clients and customers.
"BPO Bench is by far the best customer service solutions centrer. Its professionals are very corporative with a state of the art system to keep the thing in a flow properly synchronized with every server. I never felt any trouble interacting and communicating with their teams neither they have ever delayed any implementations. Thank you so much for such strong support."
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